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PRIVACY POLICY

1. Website Services and External Links

Our website does not allow visitors to communicate with one another or to publish information accessible to other users.

This website may contain links to third-party websites. OroPlata OMP is not responsible for the privacy practices of such external sites. This privacy policy applies solely to this website. We encourage users to review the privacy policies of any site they visit, particularly when making online purchases.

2. Automatic Data Collection

We collect certain browsing and technical data for the following purposes:

• technical administration and maintenance of the website;
• improving usability and navigation;
• customer management;
• analytics and performance monitoring.

3. Use of Cookies

Cookies are small data files stored on your device. They are not used to collect sensitive personal information.

Cookies are used to:

• remember your preferred language;
• enhance your browsing experience;
• personalize content when you are logged into your account.

You may disable cookies through your browser settings. However, certain features, including online ordering, may no longer be available.

4. Collection and Use of Personal Information

We collect only the personal information necessary to provide our services, including account creation and order processing.

5. Disclosure of Information

We do not sell, trade, or disclose your personal information to third parties, except where required by law or necessary to fulfill contractual obligations (such as payment processing or shipping).

6. Access, Correction, and Deletion

You may request access to the personal information we hold about you by contacting us. Proof of identity may be required.

Requests are processed within a reasonable timeframe and at no cost. We reserve the right to refuse requests where permitted by law, with justification provided.

You may also update or correct your personal information by logging into your client account.

7. Privacy Officer

For any questions, requests, or complaints regarding personal information protection, please contact our designated privacy officer using the contact details available on our website.

8. Security Measures

Personal information transmitted through our website is protected using appropriate security measures, including SSL encryption.

We maintain policies, procedures, and technical safeguards designed to prevent:

• unauthorized access;
• misuse;
• unauthorized modification;
• loss or destruction of data.

Payment information is securely processed by certified service providers. OroPlata OMP does not store credit card numbers on its servers.